FAQs

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FAQs

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What are the event opening times?

Tuesday              16th November 2021    10am - 5pm
Wednesday        17th November 2021     10am - 4pm

Where's the event taking place? 

The event is taking place at the ExCeL Exhibition Centre in London. You can find directions on our Travel & Hotel page

ExCeL Exhibition Centre
Sandstone Lane
London, E16 1XL

Badges

Will I receive my exhibitor badge by post?

You will receive a digital version of your badge, rather than a physical badge in the post. Simply print this off and bring it with you on the day; if you don't have access to a printer, we have printers at the entrance when you arrive.

Will I be able to print off my exhibitor badge at the venue?

We recommend that you print your badge at home where possible.  We also have registration terminals for you to print off your badge at the venue. Please bring your registration details to the event.

What if I’ve lost or forgotten my badge when I arrive?

Don't worry, simply go to the sign-posted registration area and reprint your badge

Can I register when I arrive?

Yes, although we would recommend you do this online in advance to avoid waiting times. Online registration remains open throughout the event.  Please ensure you arrive with plenty of time to access the hall before the event opens for visitors

Visa Policy

How do I obtain a visa letter?

Unfortunately we cannot issue letters of invitation to visitors for visa purposes. Once you have registered for the event via the event website you will receive a confirmation email which should be sufficient for visa applications.

At The Event

Is there somewhere to leave coats and luggage?

Yes, there are two cloakrooms operated by ExCeL located on the boulevard where you can leave your belongings. 

One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0 and are open during event hours. 

There is a fee of £1 per item for coats and luggage - please be aware they cannot store cameras, laptop equipment or any other electronic devices.