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Seminar Programme 2023


From Silence to Connection: Tackling Customer Ghosting Head On

30 Nov 2023
Keynote Theatre
Leadership & Culture

Your salesperson is working on a promising opportunity and then suddenly the client stops responding to their emails and calls. Silence.

They’re being ghosted.

With more than half of all deals ending in inaction, this has quickly become one of the biggest challenges facing salespeople today.

In this session, Raoul Monks, Founder and CEO of Flume Sales Training will lift the lid on ghosting, providing easy to use and powerful approaches you can action right away.

Key takeaways:

1) Discover the truth behind why buyers ghost salespeople at different stages of the buying cycle
2) Find out the top things salespeople do that make the situation worse
3) Identify what you can do to avoid being ghosted in the first place and how to deal with it when it happens

Raoul Monks, CEO & Founder - Flume Sales Training