Customer story: Driving business growth with Pipedrive

Inspired by a trip to a decommissioned prison, Joel founded Cove Group to offer tourists abandoned jail tours. Three years later, he employs nearly 70 staff and owns some of the UK’s eeriest dark tourism hotspots.

Pipedrive has been key to Joel’s success. Our CRM tool has helped Joel drive business growth, streamlining his average customer response time from three to four days to just two hours.