The Sales Innovation Expo logo

10 & 11 NOVEMBER 2020


Kate Cooper: Speaking at the Sales Innovation Expo

Kate Cooper

Head of Research, Policy and Standards  -  The Institute of Leadership & Management

Making people feel ‘valued’

The Institute of Leadership & Management undertook research asking what made people want to look for a new job. Although different age groups had different priorities, one consistent finding was the extent to which people want to feel valued.
This suggested another important question – how do you make people feel ‘valued’?
The Institute developed this research, asking 100s more managers how they show their appreciation of their teams, in this session Kate shares that advice.

3 Key Takeaways:

- If individuals are not feeling valued by their managers, what does this tell us about the actual values of organisations ?
- Creating the feeling of being valued
- Aligning organisational and personal values

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