Would you like more focused, rewarding relationships with your customers? Is your current technology hindering your growth?
We can help.
Vanessa Hunt Consulting provides independent CRM consultancy and training across diverse sectors, including Manufacturing, Professional Services, and Investment Banking.
CRM SELECTION SERVICES
With the right CRM system (or combination of Marketing Automation, CRM and ERP solution), you can attract more customers and provide excellent service to existing customers.
We help you select software applications and services that are right for your business, your sector and your budget.
We guide you and your team through the requirements gathering process, in order to identify the key capabilities your technology solution requires. We research potential technology solutions to meet your needs, using a combination of desktop research and first demos with vendors on your behalf. We identify a shortlist of vendors we think it's worth you and your team meeting, and provide clear, unbiased feedback following second and third demonstrations with potential vendors. We partner with you and you team to select the final vendor(s), ensuring you are not rushed in your selection - and that you are aware of the pros and cons of each.
CRM IMPLEMENTATION SERVICES
Having developed a deep understanding of your business through the CRM selection process, we then work with you to implement the chosen solution. We are an extension of your team, working with your key stakeholders and End Users as required to ensure your team are prepared. We typically recommend a phased approach, so you're not overwhelmed by too much change too soon. We launch your technology transformation journey in small steps with you - and accompany as you grow.
We implement many CRMs and ERPs ourselves, but can also help you select an implementation partner where necessary.
Address4th Floor, Radius House
51 Clarendon Road