In this high energy, entertaining and musical keynote you’ll learn lessons from a former real-life, award-winning rockstar.
This is the world''s first and only musical CX Keynote.
''Customer Experience Rockstar'' James Dodkins will share stories, ideas, frameworks and mindsets that will guarantee that you turn your customer experience up to 11.
James is even going to dust the cobwebs off of his guitar to give you all a musical experience that you’ll never forget.
James’ client list reads like a ‘who’s who’ of global brands with Disney, Microsoft, Nike, Mercedes-Benz, Lego, AMEX, IBM and many more included. James trains, consults and speaks all over the world helping companies deliver a ‘Rockstar Customer Experience’
You’ll learn James’ 5 ‘Rules For Rockstars’
Nail the intro
Put things right
Make things clear
Let teams rock
And maybe some surprises thrown in for good measure!