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25 & 26 MARCH 2020


Dickson Training & Development Ltd

Bespoke Training provisions for Customer Contact Teams, Supervisors & Managers

Highly effective Training & Development for Customer Contact personnel including Professional Customer Care, Selling Skills & Dealing with Difficult Issues

Team Leader, Supervisor & Management Development - including ILM accreditation

Innovative approach - REAL PLAY Technique

Bespoke In-House Programmes on -
Train the Trainer
Presentation skills
Negotiation skills
Team Integration & Development

Open Courses Nationwide on -
First Line Manager
ILM Level 3 on Leadership & Management
Train the Trainer
ILM Level 5 on Coaching & Mentoring

Well established with a superb pedigree in delivering highly successful provisions to clients such as - Secret Escapes; Airbus; EE; Allianz; Henry Boot; The Met Office and many others

Very energising & commercially focused to deliver tangible performance results.

Our programmes are always great fun, memorable and highly motivational.

You'll see exactly why when you meet us on our 'Scottish themed; stand

"Let's Take the High Road"

Tel: 07810554670

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